FAQ

The UV transmission of our tempered glass depends on the thickness and colour of the glass:
Clear glass
6 mm = 57%
8 mm = 52%
10 mm = 49%
12 mm = 46%

A glazing system works as a buffer between the balcony and the outside, but also as a buffer between your home and the outside. When it’s cold and windy, your glazing shuts out the cold winds and reduces air pressure. The glazing also captures the heat that leaks out of your home. Therefore, the temperature on the balcony will be slightly higher than the temperature outside.
Remember that a glazed balcony or patio is still a ventilated space. During the colder months, we recommend that you supplement the balcony with a patio heater for some extra heat.

Our sliding walls are made of glass that has been tempered for strength and durability, which is then mounted on aluminum profiles and tracks. Tempered glass is 4-6 times stronger than annealed glass which prevents shattering if the glass so happens to break (which is extremely rare. Our glazing has undergone numerous quality testing to ensure it can withstand 300km/h winds.

Lumon is committed to ensuring the usability of its products in the coming years. We guarantee full availability of spare parts for all Lumon glazing, Lumon and Visor blinds for 10 years from the original date of purchase. In addition, the functional and safety-related components of Lumon glazing systems are available in one colour for 20 years. For other products purchased from Lumon, we guarantee full availability of spare parts during the warranty period. for more information check your local products and warranties.

We offer a five-year warranty on the materials for our patio covers and sunrooms and a two-year warranty on the materials for our retractable screens and blinds. Installation is covered under a two-year warranty. Lumon is committed to ensuring its products’ usability for years to come. For all Lumon glazing, With Visor blinds, we guarantee full spare part availability for 10 years from the original purchase date. In addition, functional and safety-related components for Lumon glazing will be available in one color for 20 years. For other products purchased from Lumon, we guarantee full spare part availability for the warranty period.

Yes! We have a number of different financing options available. Get in touch with your local Design Consultant for more details.

When you want to glaze the balcony or patio, the first step is a consultation with one of our glazing experts. During the consultation, the balcony is analyzed and measured. During this time, you will have the opportunity to ask all your questions about the product, scope of work and permitting. Once the final contract is signed and the deposit is collected, the product is ordered from either our Canadian or Finnish manufacturing facility. From preparation of the product to date of installation is approximately 8-10 weeks.
You will be notified two weeks before the date of installation to ensure timelines and any previous scope of work.

We do not recommend the use of a pressure washer on your roof, as it can damage the rubber seals that hold your roof panels in place. It’s best not to use a pressure washer on your glass walls either. For roof and/or wall glazing, we recommend using mild household cleaning products or soapy water on the surface. Cleaning glass with a long-handled squeegee will give you the best results.

Lumon Retractable Glazing and Lumon Sliding Glazing. LGR is a top hung system where each panel operates independently from one another, and retracts at its designated location. LGS is a bottom mounted system that operates together as a wall. The system slides and stacks in front of one another at its designated location.

We recommend electric / infrared heaters if one wants to warm the space.